Privacy Policy

1. Who We Are

Our company, SML Ltd, doing business as “Social Media Latino Ltd”, provides services including social media automation, content management, audience analytics, and AI-powered bots for social engagement. In this Privacy Policy, “we”, “us” or “our” refers to SML Ltd.

2. Information We Collect

We collect and process the following types of information:

• Contact information you provide: name, email address, phone number (where applicable) when you request our services.
• Usage and engagement data: metrics related to your social media accounts, audience behaviour, performance statistics, aggregated anonymised analytics.
• Technical data: visitor IP address, browser type, operating system, pages viewed, cookies and similar tracking technologies.

3. Purpose of Processing

We use the information for the following purposes:

• To provide, operate and improve our social media automation and content management services.
• To communicate with you regarding service requests, support, updates, billing or changes to our services.
• To analyse trends and performance, generate insights, optimise campaigns and deliver reports.
• To comply with legal, regulatory or contractual obligations.

4. Information Sharing and Disclosure

We may share or disclose your information in the following situations:

• With service providers, including social media platforms, data analytics vendors, automation tool providers, when necessary to deliver our services.
• When required by law, by a court or regulatory authority, or to protect our rights, property or safety.
• In the event of a merger, acquisition or sale of assets, your data may transfer to the new owner or entity.

We do not sell your personal information to third parties for profit.

5. Cookies and Similar Technologies

We use cookies, pixels, tags and other tracking technologies to collect technical data, enhance website functionality, personalise content, measure performance, and show relevant advertising. You may control or reject cookies via your browser settings.

6. Your Rights

Depending on your location and applicable law, you may have the following rights with respect to your personal information:

• The right to access the personal information we hold about you.
• The right to request correction or deletion of your personal information.
• The right to restrict or object to our processing.
• The right to data portability, where applicable.
• The right to withdraw consent where processing is based on consent.

To exercise your rights, please contact us at hello@brutal.site.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

8. Data Retention

We retain personal information as long as needed to fulfil the purposes described in this policy, unless a longer retention period is required by law. When no longer needed, we delete or anonymise the data.

9. Changes to This Privacy Policy

We may update this policy from time to time. We will post the updated version on this website and update the “Last updated” date at the top.